Refund Policy
Refund Policy for Jamil Academy
Last Updated:Ā November 27, 2024
At Jamil Academy, we are committed to providing high-quality financial services and ensuring your satisfaction. If for any reason you are not satisfied, we offer a 14-Day Money-Back Guarantee to ensure a risk-free experience.
1. Eligibility for a Refund
You may request a refund within 14 days of your initial purchase for under the following conditions except for 1:1 Coaching and Monthly Mastermind that are non-refundable:
- The request is made within 14 calendar days of the purchase date.
- The service or product has not been fully consumed or completed.
- The refund request is in accordance with our Terms of Service.
2. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact Us: Email us at jamilacademy[email protected]Ā with the subject line "Refund Request."
- Provide Information: Include your order number, purchase date, and reason for the refund request.
- Response Time: Our team will review your request and respond within 3-5 business days.
3. Refund Conditions
- Refunds are only available for the original payment method used at the time of purchase.
- Partial refunds may be issued if services have been partially delivered or consumed.
- Refunds are not available for customized financial plans or consultations that have been fully delivered.
4. Exceptions to the Refund Policy
Refunds are not applicable under the following circumstances:
- Requests made after the 14-day period.
- Services that have been fully rendered or completed before the refund request.
- Any digital products or materials that have been downloaded or accessed.
5. Processing of Refunds
- Approved refunds will be processed within 7-10 business days.
- Depending on your payment provider, it may take additional time for the refund to reflect in your account.
6. Contact Us
If you have any questions about our Refund Policy or need assistance, please contact us at:
Jamil Academy
Email: jamilacademy[email protected]
